Cloud Telephony solutions for businesses icon

Cloud Telephony solutions for businesses

Cloud Telephony for businesses.

In a move away from on premise systems, cloud telephony solutions take the hardware out of your office, replacing it with an online communications platform.

IP telephony solutions

Cloud telephony solutions take business communication to the next level. With capacity and call handling a given, they encompass a range of productivity tools to help your teams collaborate faster and work smarter.

We use the UK’s best IP telephone providers to offer a range of cloud telephony solutions to suit your budget and requirements. We can help advise on the best IP based systems for your business and work with you to formalise a clear migration plan, saving you time, effort and money.

Cloud telephony for businesses in England and the UK
cloud telephone system for businesses in the UK

Switching to cloud telephony

Cloud telephony is swift to deploy, simple to manage and with your numbers hosted in the cloud, that’s a tick in the box towards your business continuity.

From video conferencing and instant messaging to full call centre functionality, cloud telephony is designed to improve the efficiency of your business.

The benefits don’t end there either, cloud telephony solutions are flexible, scalable, portable and future-proof. With a choice of traditional handsets, softphones or mobile applications, your teams can work how they want and where they want. 

Benefits of cloud telephony

Whilst traditional phone systems served their purpose for many years, cloud
telephony solutions offer an improved and scalable solution for any type of business.

No matter the size of your business or budget, cloud telephony can open up new possibilities
for success. It’s the perfect solution for staff who are constantly on the move or
who work remotely.

Cost efficiencies

  • Free local and national calls
  • Simple low cost per user
  • No hardware required
  • Lower power consumption
  • All Inclusive support, changes and redundancy


  • Fully managed cloud platform
  • Extensive call handling features
  • Contact centre functionality
  • Unified communications
  • Video and call conferencing
  • Call recording and reporting


  • Work from anywhere
  • Work on any device, handset, mobile, soft phone
  • Flexible short term contracts
  • Global presence and numbering
  • Quick and easy set up
  • Fully managed and supported

Our cloud telephony partners

We’ve partnered with the UK’s leading cloud telephony providers to offer a range of IP telephone solutions to suit your budget and requirements.


Wildix offers chat, audio call, video call, desktop sharing, video conferencing, webinar capabilities and more.

If you are looking for a cost-effective cloud telephony system that is flexible and provides a future-proof communications platform, then Wildix is the perfect solution.

Alliance Communications are proud to be a Wildix Gold Partner. Our dedicated cloud telephony team can talk you through the Wildix telephony system and its benefits as part of your free demo.

Wildix Gold Partner UK - Alliance Communications


8×8 offers voice, video, chat and contact centre technology all on one cloud communications platform.

If you are looking for a cloud-based phone system that can grow and flex with your business, then look no further than the 8×8 series. Trusted by more than 2 million businesses globally, 8×8 is one of the best cloud telephony solutions on the market.

Alliance Communications are proud to be an 8×8 Partner. Our dedicated cloud telephony team can talk you through the system and its benefits as part of your free demo.

Microsoft Teams

The Microsoft Phone System turns Teams into a full enterprise telephony solution.

Users can make and receive external calls directly from Teams on any device from anywhere in the world. As a wide range of businesses are already using Teams for video conferencing, file sharing, and chat, it makes it an easy to use and cost effective telephony solution.

We offer a fully managed global cloud communication solution using Microsoft Teams. We can integrate Teams with Wildix and 8×8 or use Direct Routing to connect Teams users to our global Alliance voice network, allowing you to make and receive external calls. Each solution is delivered as a fully managed service with full support and local account management. Learn more about using Microsoft Teams for external calls.

Microsoft Teams Partner UK - Alliance Communications

BT Network switch off

In 2025, BT and Openreach will be switching off the PSTN and ISDN telephone networks.

This is a full removal of traditional copper-based services from within telephone exchanges. This will affect a wide range of businesses in the UK who will need to switch to IP phone services to avoid disruption.

Our cloud telephony experts can help advise on the best cloud based systems for your business and work with you to formalise a clear migration plan to avoid interruptions and improve your business communications.

Why choose Alliance Communications?

We have more than 15 years experience as a telecommunications and cloud telephony provider. Utilising our network of selected technology partners, we shop around to find you the best deal and offer unrivalled support to keep your business connected.

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Independent Advice

We choose from a range of providers to offer you the best solution.

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Competitive Prices

With partner level contracts, we keep your speeds high and your costs low.

24 hour support for business internet

Unrivalled Support

Support with a dedicated account manager to keep you connected.

Client logo - Sprague Gibbons

“Alliance Communications have been our Cloud Telephony supplier for many years. We had an on premise solution previously which was difficult to support and didn’t meet our business needs, Alliance provided an excellent service in presenting the options available and then delivering and managing a Cloud solution which perfectly matched our communications needs. I wouldn’t hesitate to recommend Miles and his team to anyone looking for Telephony services.” 

Peter Gibbons – Managing Director, Sprague Gibbons

Contact us for a free consultation

To speak to one of our cloud telephony and telecommunications experts, or to arrange a free demo call us on 01173 700 900 or fill out the form below and one of our team will get in touch as soon as possible.