Wildix cloud telephony solutions.
Wildix is a total communications solution that you can use from any device or browser window to chat, call, or even videoconference with internal colleagues and external clients.
Wildix Cloud Telephony
The Wildix phone system offers a wide range of features including; chat, audio call, video call, desktop sharing, video conferencing, webinar capabilities and more.
If you are looking for a cost-effective cloud telephony solution that is flexible and provides a future-proof communications platform, then Wildix is the perfect solution.
Alliance Communications are proud to be a Wildix Gold Partner. Our dedicated cloud telephony team can talk you through the Wildix telephony system and its benefits as part of your free demo.
Collaboration
UC&C platform for business communication.
Collaboration is a web-based tool for business communication that enables teams to work together efficiently. It brings all your real-time communications tools together in one place: chat, audio calls, video calls, video conferencing and much more. Thanks to Wildix Collaboration, colleagues and departments located in different parts of the world can work together as a team on multiple devices.
VoIP Phones, Headsets & PBX Features
With Wildix, your office phone system is much more than just a traditional phone – it includes 100+ more features as standard.
Wildix provides your business with some of the smartest and technically advanced telephones & headsets on the market. Including touch screen handsets, presence enabled headsets and many more features.
Improve lead management and increase online sales
Connect your communications system directly to your website.
Wildix is the first sales-oriented Unified Communications solution aimed at increasing sales and revenue. Using the power of WebRTC, it’s easy to add chat widgets or click-to-call buttons to your website. In just a few seconds, customers can be chatting to a staff member, either by text, voice or video. It requires no additional software or special hardware. WebRTC works in any modern web browser, on any internet-enabled device. This means you can chat, video, audio, share files and even share your screen – directly from your website.
Contact Centre functionality
Improve office performance.
Wildix comes with a useful call centre monitoring tool that lets you review statistics in real time, helping you strategise, improve agent performance, and hunt down time-wasting or inefficient activities. In just a few clicks, it generates intuitive reports based on key metrics like call distribution and dropped calls. And crucially – it monitors performance across all devices including mobile phones.
Remote and hybrid working telephony solution
Work from anywhere on any device.
With the Wildix work from home solution, you and your team can go back to communicating and collaborating over projects instantly, working from home with all the efficiency and presence of being in the office.
Wildix doesn’t require hardware so you can set up quickly on your current devices. But, if you want additional hardware for added support, Wildix also supplies a line of dedicated hardware like our Vision and Supervision phones, which connect to your VoIP server right through your home’s WiFi.
Wildix Voice for Microsoft Teams
Add external calling to Microsoft Teams
Take the capabilities of Microsoft Teams to a whole new level, with global direct routing, contact centre, SMS and more.
With Wildix Voice for Microsoft Teams, colleagues can make and receive global calls through their native Teams dialler, with crystal-clear quality, unlimited calling plans covering 50+ countries and user presence technology. You can even integrate full omnichannel contact centre functionality, with one-touch switching between voice and digital channels.
BT Network switch off
In 2025, BT and Openreach will be switching off the PSTN and ISDN telephone networks.
This means that all businesses in the UK will have to switch to IP telephony in the next few years. Wildix is an ideal solution and offers a number of added benefits for your business.
Our cloud telephony experts can help advise on the best cloud based systems for your business and work with you to formalise a clear migration plan to avoid interruptions and improve your business communications.
Benefits of cloud telephony
Whilst traditional phone systems served their purpose for many years, cloud
telephony solutions offer an improved and scalable solution for any type of business.
Cost efficiencies
- Free local and national calls
- Simple low cost per user
- No hardware required
- Lower power consumption
- All Inclusive support, changes and redundancy
Functionality
- Fully managed cloud platform
- Extensive call handling features
- Contact centre functionality
- Unified communications
- Video and call conferencing
- Call recording and reporting
Flexibility
- Work from anywhere
- Work on any device, handset, mobile, soft phone
- Flexible short term contracts
- Global presence and numbering
- Quick and easy set up
- Fully managed and supported
Wildix Cloud Telephony
Installed and managed by a dedicated account manager from Alliance Communications.
Each Wildix licence plan is designed for the different roles in your business, so you only pay for the features each team member needs. With regular software and firmware updates always included, you can invest now and use forever.
Independent Advice
We choose from a range of providers to offer you the best solution.
Competitive Prices
With partner level contracts, to keep you connected for cheaper.
Unrivalled Support
Support with a dedicated account manager to keep you connected.
“Alliance Communications have been our cloud telephony supplier for many years. We previously had an on premise telephone system, which was difficult to support. Alliance provided an excellent service in presenting the options available and then delivering and managing a cloud telephone solution that perfectly matched our needs.”
Peter Gibbons – Managing Director, Sprague Gibbons