Cloud Telephony solutions for businesses icon

Cloud Telephony solutions for businesses

Cloud Telephony for businesses.

In a move away from on premise systems, cloud telephony solutions take the hardware out of your office, replacing it with an online communications platform.

Digital and IP telephony solutions

Cloud telephony solutions take business communication to the next level. With capacity and call handling a given, they encompass a range of productivity tools to help your teams collaborate faster and work smarter.

We use the UK’s best digital telephone providers to offer a range of cloud telephony solutions to suit your budget and requirements. We can help advise on the best IP based systems for your business and work with you to formalise a clear migration plan, saving you time, effort and money.

Cloud telephony for businesses in England and the UK
cloud telephone system for businesses in the UK

Cloud telephony and mobiles

Cloud telephony is swift to deploy, simple to manage and with your numbers hosted in the cloud, that’s a tick in the box towards your business continuity.

From video conferencing and instant messaging to full call centre functionality, cloud telephony is designed to improve the efficiency of your business.

The benefits don’t end there either, cloud telephony solutions are flexible, scalable, portable and future-proof. With a choice of traditional handsets, softphones or mobile applications, your teams can work how they want and where they want. 

BT Network switch off

In 2025, BT and Openreach will be switching off the PSTN and ISDN telephone networks. This is a full removal of traditional copper-based services from within telephone exchanges. This will affect a wide range of businesses in the UK who will need to switch to digital phone services to avoid disruption.

Our cloud telephony experts can help advise on the best cloud based systems for your business and work with you to formalise a clear migration plan to avoid interruptions and improve your business communications.

Benefits of cloud telephony

Whilst traditional phone systems served their purpose for many years, cloud
telephony solutions offer an improved and scalable solution for any type of business.

No matter the size of your business or budget, cloud telephony can open up new possibilities
for success. It’s the perfect solution for staff who are constantly on the move or
who work remotely.

Cost efficiencies

  • Free local and national calls
  • Simple low cost per user
  • No hardware required
  • Lower power consumption
  • All Inclusive support, changes and redundancy

Functionality

  • Fully managed cloud platform
  • Extensive call handling features
  • Contact centre functionality
  • Unified communications
  • Video and call conferencing
  • Call recording and reporting

Flexibility

  • Work from anywhere
  • Work on any device, handset, mobile, soft phone
  • Flexible short term contracts
  • Global presence and numbering
  • Quick and easy set up
  • Fully managed and supported

Wildix

Wildix brings all your real-time communications tools together in one place: chat, audio calls, video calls, video conferencing and much more.

Wildix is the first cloud browser-based communications solution able to boost efficiency, guarantee an increase in sales and provide a complete business collaboration platform that is entirely secure by design (with no VPNs or external SBCs required).

Wildix is WebRTC-based, so it’s easy to integrate your customers into your communications. You can even create links on your website for customers to call you directly from their browser. This can be through audio or video, with no additional charges.

Wildix offers a professional yet easy-to-use video conferencing solution for sales and customer service in any space. Use it from your smartphone, laptop or tablet, or in a conference room thanks to the proprietary hardware.

It is the perfect solution for remote and hybrid working because it offers a complete set of features (chat, audio call, desktop sharing, video conferencing, webinar capabilities, desk phones) while keeping them all simple to use. With the Wildix work from home solution, you and your team can go back to communicating and collaborating over projects instantly, working remotely or from home with all the efficiency and presence of being in the office.

Alliance Communications are proud to be a Wildix Gold Partner. Our dedicated cloud telephony team can talk you through the system and its benefits as part of your free demo.

Wildix Gold Partner UK - Alliance Communications
Wildix for UK businesses

8×8

8×8 offers voice, video, chat and contact centre technology all on one cloud communications platform.

If you are looking for a cloud-based phone system that can grow and flex with your business, then look no further than the 8×8 X series.

Trusted by more than 2 million businesses globally, 8×8 is one of the best cloud telephony solutions on the market. No matter what your communication needs, 8×8 can meet them. It’s an agile, all in one, integrated cloud platform that’s built for security and reliability.

Easily connect popular business and CRM apps, and help your teams achieve new levels of productivity without complexity or cost. 8×8 integrates with other platforms including Microsoft Teams, SalesForce, HubSpot, Google Workspace and more.

Each licence plan is designed for the different roles in your business, so you only pay for the features each team member needs; because one size doesn’t fit all. With regular software and firmware updates always included, you can invest now and use forever.

Alliance Communications are proud to be an 8×8 Partner. Our dedicated cloud telephony team can talk you through the system and its benefits as part of your free demo.

8x8 Cloud Telephony Partner UK - Alliance Communications

Microsoft Teams

The Microsoft Phone System turns Teams into a full enterprise telephony solution.

Users can make and receive external calls directly from Teams on any device from anywhere in the world. As a wide range of businesses are already using Teams for video conferencing, file sharing, and chat, it makes it an easy to use and cost effective telephony solution.

We offer a fully managed global cloud communication solution using Microsoft Teams. We can integrate Teams with Wildix and 8×8 or use Direct Routing to connect Teams users to our global Alliance voice network, allowing you to make and receive external calls. Each solution is delivered as a fully managed service with full support and local account management. Learn more about using Microsoft Teams for external calls.

Microsoft Teams Partner UK - Alliance Communications

Why choose Alliance Communications?


We have more than 15 years experience as a telecommunications and cloud telephony provider. Utilising our network of selected technology partners, we shop around to find you the best deal and offer unrivalled support to keep your business connected.

independent advice for business internet

Independent Advice

We choose from a range of providers to offer you the best solution.

competitive internet providers for businesses

Competitive Prices

With partner level contracts, we keep your speeds high and your costs low.

24 hour support for business internet

Unrivalled Support

Support with a dedicated account manager to keep you connected.


Client logo - Sprague Gibbons

“Alliance Communications have been our Cloud Telephony supplier for many years. We had an on premise solution previously which was difficult to support and didn’t meet our business needs, Alliance provided an excellent service in presenting the options available and then delivering and managing a Cloud solution which perfectly matched our communications needs. I wouldn’t hesitate to recommend Miles and his team to anyone looking for Telephony services.” 

Peter Gibbons – Managing Director, Sprague Gibbons


Contact us for a free consultation

To speak to one of our cloud telephony and telecommunications experts, or to arrange a free demo call us on 01173 700 900 or fill out the form below and one of our team will get in touch as soon as possible.