The Alliance VoIP Service
Single Site VoIP Applications | Multiple Site Applications | Home Workers | Features | Benefits | VoIP Portal | 10 Things you should know about VoIP
Voice over IP (VoIP) is one of the most talked about technologies available today and small and medium size companies in particular need to keep pace with the new economy and new ways of working. VoIP is a viable communications solution for businesses of all sizes, the important consideration is that a business accesses the right technology to help it grow.
With the Alliance VoIP service real benefits can be realised by your business:
- Significant cost efficiencies on call charges and infrastructure costs
- Extensive functionality with access to a hosted system that will increase productivity and improve organisational agility
- A scaleable and flexible solution that allows you to access the right technology to help your business grow
Alliance allows you to integrate voice and data applications at a pace that suits your business needs, helping your business consider the business applications you can use VoIP for both now and in the future and providing an appropriate migration plan to help streamline your voice and data requirements.
At Alliance we take a two stage approach:
- Identify the most cost efficient solution for your business now
- Provide a clear migration plan to converge voice and data communications with the applicable option that suits your business needs
We recognise that every business has different requirements and hence will want to develop it's communications strategy at an individual pace. Some businesses will want to benefit from our very competitive call charges using standard fixed line solutions, whilst others will want to start the convergence process and Alliance provides numerous options to manage this integration process.
Whatever the solution for your business, Alliance will ensure you are getting the most appropriate and cost effective solutions and manage the development of your communications strategy at a pace that suits your business.
Single Site VoIP Applications
ACL's VoIP service allows capital costs savings through reducing the investment in multiple network infrastructure by converging voice and data communications on a single IP network, this can also reduce the cost of administration of the network, increase flexibility, scalability and organisational agility.
The ongoing costs normally associated with 'adds, moves and changes' on traditional telephone systems may also be reduced as the user has the ability to make configuration updates using software installed on their own PC. Additionally the physical task of adding new extensions to the system or moving desk is as easy as plugging an IP phone into an Ethernet socket on the local area network (LAN), thereby reducing the number of cabling ports required. This allows your business greater control over it's communications network, facilitating hot desking, providing faster response times and increasing flexibility to staff.
Multiple Site Applications
ACL can set up a VoIP network in one office or across two or more dispersed locations, whichever, in essence the solution is the same. A brief summary of the benefits available to businesses are as follows:
- Free calls between locations and any Alliance user
- Organisational flexibility between sites
- Staff able to make free calls desk to desk between branches
- Centralised switchboard covering all your locations to improve customer service
- Centralise your phone systems administration for increased efficiency
Home Workers
The same principles and benefits apply to Home workers. There is a trend towards home-working, either full or part time. Legislation and government initiatives are encouraging this movement to address the work-life balance. Technology today can make you feel like being in the office even though you may be hundreds of miles away. With the Alliance VoIP service all the features available to the office user can now be made available remotely by simply plugging in your IP phone or PC in to a broadband connection , at home, this offers a highly cost effective means of enabling home workers.
Features
The Alliance VoIP service provides an extensive range of functionality:
- Voicemail
- Hunt Me / Find Me
- Conference calling
- Microsoft Outlook and Lotus integration
- Customised individual User Management
- Call Centre Applications
- Reception Applications
- Remote phone features
- Voicemail
- Web portal call control functionality
Benefits
Alliance Communications VoIP benefits:
- Simple implementation
- Improved organisational agility through functionality
- Cost effective
- Reduced infrastructure costs
- Bundling
- FREE Allaince on net calls between sites
- Flexible and scaleable solutions
- Single site solutions
- Multi site solutions
- Home workers solutions
- Increased productivity
- Increase the perceived size of your business
- Business grade solution
10 Things you should know about VoIP
- VoIP is the future of Telecommunications
- Voice over IP (VoIP) enables you to make voice calls over IP networks (the internet).
- This exciting new technology that provides businesses with significant cost efficiencies and enhanced functionality.
- By 2009 BT will have a VoIP enabled network, the industry is moving towards this technology because of the clear benefits it provides.
- VoIP is available now and businesses can access this flexible technology to help them grow
- A cost effective solution
- Reduce the cost of multiple lines into your business by converging your voice and data requirements into one connection for your business
- Call other sites on the same service for FREE
- Benefit from reduced call charges for International and standard calls
- Realise cost savings on investment in traditional PBX systems with our flexible and scaleable hosted solution.
- VoIP handsets available from just over £100
- Comprehensive advanced functionality
The Alliance VoIP service provides an extensive range of functionality:
- Voicemail
- Hunt Me / Find Me
- Auto Attendant
- Conference calling
- Microsoft Outlook and Lotus integration
- Customised individual User Management
- Call Centre Applications
- Reception Applications
- Remote phone features
- Web portal call control functionality
- VoIP provides a future proof and scaleable solution
- Software developments and functionality upgrades are provided seamlessly and free of charge through our hosted solution.
- Adds, moves and changes enabled with no upgrade requirements
- Adding new extensions, moving desk or location is as easy as plugging an IP phone into an Ethernet socket
- VoIP enables you to call any number
- As with traditional telephone systems VoIP allows you to seamlessly call any UK, Mobile, International, Non Geographic Number or short dial service numbers.
- The person you are calling can be on any service, traditional fixed line, cable or VoIP.
- VoIP works on a stand alone IP phone
- With Alliance a PC or laptop is not required to make VoIP calls, a range of IP desk phones are available that connect directly into your Ethernet network.
- The Alliance VoIP service is a business grade solution specifically designed for businesses.
- VoIP improves the effectiveness of your business
A BT convergence report highlighted that of the companies that have migrated to a fully converged voice and data network:
- 56% significantly reduced their infrastructure costs
- 52% increased productivity
- 39% improved organisational agility
- VoIP provides a single IP network
- Cost savings can be achieved through reducing investment in multiple network infrastructure by converging voice and data communications on to a single IP network.
- Reducing the cost of administration
- Increasing flexibility and saleability
- Alliance VoIP provides a fully hosted service
- Instead of investing in the limitations of an expensive traditional PBX to run your telephone system, the Alliance hosted solution hosts all the functionality for you.
- Providing a totally flexible solution that can be configured for your specific business needs
- A solution that can grow with your business
- Our online management portal allows individual users to configure their telephone requirements for their specific needs on a day to day basis.
- Alliance Communications provides the right solution for your
business now and in the future
- As a 'Centre of Excellence' for VoIP, our consultative approach allows you to converge your voice and data communications at a pace that suits your business
- As an independent company Alliance can access the best solutions available on the market
- Alliance prides itself on providing a robust Business grade VoIP solution
