Client Testimonials
The Hub | Inspecs | Hayes Parsons | Best Health
| FSP
From The Lighthouse Way Advertising and Marketing Communications Agency
Dear Ian
I wanted to express how pleased we are with new VoIP telephony system that you have installed for both The Lighthouse Way and our sister company, Tomato Source.
For a business of our size, it was off the utmost importance we were able to manage incoming calls both effectively and efficiently -
with dispersed office locations, much time spent on the road and a requirement for speedy growth and flexibility, we needed a system
that could provide advanced functionality, albeit with an eye to small business overheads!
Alliance has not only delivered a system that does exactly what we wanted it to do, it has delivered a system that that has given us more than we could ever have hoped for.
As you know, because of the nature of our work, we at Lighthouse are always ready to embrace new technologies. On this occasion, it has been much more than that. The sheer integrity of the service that you have provided, from your initial appraisal and understanding of our business through installation and follow up care, has been outstanding.
It goes without saying that that we have become advocates of this new technology, but perhaps more importantly, we have become ardent advocates of Alliance Communications and the service and support that you have offered.
We would, without hesitation, recommend Alliance to any business, large or small, currently reviewing it's communications.
Emma Beeson
Director
From The Hub Environmental Facilitators
Dear Miles
I I just wanted to thank you for the way that Alliance has steered us through the installation of our new hosted VoIP telephone network. Your team has been responsive, efficient and professional throughout, and our members love using the new system, even though they are not yet using all of the new operating features and facilities available.
The Hub Bristol is presenting itself to the World as the funkiest place to do business in the West of England, so it's very important that we demonstrate synergy with all the latest and best that communications technology has to offer.
Please pass our thanks to the entire Alliance team for the service they are providing - you are helping us to live up to our claims!
We were particularly impressed by the free training and general quality of customer care that we received and will not hesitate to recommend you to others.
Mike Zeidler
Director
From Inspecs International Eyewear Designers
Dear John
Having transferred our communications to Alliance in November, I thought that I would write amid thank you for the excellent service we received. You, and your customer care team have have been very helpful throughout the change over. To be honest, the process was effortless and lines changed to your network so seamlessly that we wouldn't have have detected a thing had you not kept us so well informed throughout the process!
Recently we have received your first bill for calls made in December and this has prompted me to write. The bill is clear and concise with some excellent color graphs and management information included. All very well displayed, indeed. It has also highlighted the fact that our calls are now significantly less costly than previously, and that the savings you promised us were definitely genuine!
You mentioned that you could provide me with an email of the monthly call itemization, as a spreadsheet if required. I would like to take advantage of this service so that I can print a copy of the call records relating to our home workers who are also using the service. I would be grateful if you could provide me with this at your earliest convenience.
Once again, many thanks for your help, and in the near future maybe I can take you up on your offer of a VoIP demonstration.
Feel free to call me any time next month to arrange a meeting.
Jon Bloom
Business Analyst - Inspecs Ltd
From Hayes Parsons Financial Services
Dear Ian
We would like to thank you and your team for all your help in reviewing the cost of our current telecom overhead and transferring our office phones and mobiles to your network. This will bring a considerable saving of some £6,000 per annum, which is an excellent result!
Despite a few problems along the way from third parties, you have proceeded efficiently and effectively with the transfer and the results can be seen already.
We would have no hesitation in recommending Alliance to anyone and wish you every success in the future.
Sharon Watts
Managing Director
From Best Health Independent Medical Insurers
Dear Ian
I am writing to thank you for setting up our phone systems.
We now have 6 months under our belts as an Alliance customer.
Our situation was complicated, with offices in both Bristol and London, staff that are often out seeing clients and salespeople working from home. You were quickly able to propose a solution to our communications systems at Best Health. We are now able to log in to our phone system from anywhere via the internet and pick up messages or make changes such as diverting calls at the click of a mouse.We can even bring our phone with us if we are in another office.
We are now in complete control of our phone system and and can see the savings with each monthly bill. To anyone with a conventional phone system, I would highly recommend having a meeting with you as I am sure they will be pleasantly surprised not only with the money they can save but also with how flexible the system is.
Kind regards
Debbie Kleiner-Gaines
From FSP Recruitment Consultants
I am delighted to be able to write this testimonial for Alliance Communications, whom I shall be recommending to my clients,colleagues, friends and family.
Our business was very dependant upon 24 hour telephone contact and we have had negative experiences in the past with other mobile services providers.
Alliance visited our offices and took the time to really understand what we did, how we did it and also which particular package would give us exactly what we needed.
The resulting solution has provided us with excellent coverage and levels of service and has saved us money. All in all, superb!
Ian, please accept my personal thanks for the levels of service you have provided on all occasions and feel free to use this testimonial in order that others can benefit.
George Campbell
Director