Alliance has every type of hosted telephony solution covered, with our market-leading platforms. icon

Alliance has every type of hosted telephony solution covered, with our market-leading platforms.

To provide you with the best services we choose partners that are proven global leaders in fully managed services that are resilient and run on secure enterprise-level networks.

Whatever the size of your business and whatever your telephony requirements, we have the flexibility to provide the perfect hosted telephony solution.

To understand the benefits of hosted telephony vs in-house phone systems, click here

Global Cloud Communications

8×8 Unified Communications

Alliance’s 8×8 Unified Communications platform is a cloud-based phone system that uses the power of the internet to deliver your phone service, eliminating the complexity and expense that comes with traditional phone systems.

Mobility

You’ll never miss a call again with multiple communication devices

  • HD voice Polycom IP phones
  • PC softphones
  • Mobile App
  • Voicemail to email

Enterprise Features

Project a professional image with features that power the phone systems of some of the largest UK companies.

McDonald’s | Regus

Employees Anywhere

Whether you have one office, multiple locations or remote employees, 8×8’s cloud based phone service seamlessly ties everyone together under one phone system.

Affordable

  • Low monthly fees
  • Advanced features
  • Call packages


Virtual Office cloud-based phone and collaboration


8×8 Cloud Communications solutions


Communicate anywhere, anytime on any device with 8×8

BT Complete

The BT Complete UC platform is an extremely competitive solution that offers an extensive range of features and functions, all hosted on BT’s highly resilient and secure next generation network.

Bringing together the enterprise grade quality of the BT network with the agility and innovation of Alliance Communications, the BT UC licences includes better quality service, better pricing, better handsets, more minutes, more flexibility and more functionality.

BT Complete UC platform

The BT UC hosted platform comes with two fully inclusive license options:

UC Select
£12 per user

  • Full UC licence for all features and functionality
  • Softphone, Mobile app or BYOD
  • Free calls to all UK landlines and mobiles

UC Complete
£16 per user

  • Full UC licence for all features and functionality
  • Softphone, Mobile app or BYOD
  • Free calls to all UK landlines and mobiles
  • Free HD Polycom VVX 411 handset

What are the inclusive features
of BT UC?

  • Unlimited free on-net calls
  • 5000 minutes of calls to UK 01/02/ 03 numbers and UK mobile networks
  • Advanced hunt groups
  • Voice messaging with voicemail to email
  • Unlimited levels of auto-attendant
  • UC Business mobile application to include Instant Messaging, Presence of users and video calling
  • Go Integrator Lite
  • Self Service Portal
  • Flexible number portability – retain your office numbers
  • 24/7 network monitoring
  • Service Assurance Portal
  • End-to-end service

What are the enhanced features
of BT UC?

  • Latest functionality – MeetMe Conferencing and screen collaboration
  • Call Centre ACD
  • Call recording with 6 months storage
  • Full integration with CRM
  • In-depth call analytics
  • Skype for Business plugin now available

What are the benefits
of BT UC?

  • Secure – built in business continuity and disaster recovery with call re-routing
  • Reliable – guaranteed 99.9% uptime backed by our SLA
  • Scalable – easy to add and remove users
  • No hardware – complete PBX functionality without the hardware
  • Future-proofed with continual service enhancements
  • Enhanced mobility through seamless remote operation
  • Attractive payment terms including a new handset
  • Easy monthly budgeting with generous inclusive bundle
  • Simple, clear pricing
  • Wide range of features
  • Reliable robust platform in partnership with BT
  • All handsets offered on 100% OPEX model

Case Study

Ecovision Renewable Energy

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For more information on our hosted telephony solutions, please contact a member of our Sales Team
01173 700 900