Forget Brexit, here are the latest VoIP and Cloud trends in Europe

Forget Brexit, here are the latest VoIP and Cloud trends in Europe

This October saw the European VoIP summit held in Amsterdam. The aim of the summit was to bring together some of the big-name players and deliver an in-depth review of where the European Voip marketplace will be in the next twelve months.

In this blog we would like to outline some of the key points from this summit.

  • ISDN is coming to an end. The Dutch are taking the lead with its provider KPN withdrawing the service by 2019. BT will then follow suit in the UK by withdrawing sale of ISDN in 2020 and switching it off in 2025.
  • With cloud adoption of telecoms taking over, the UK along with Belgium and Luxembourg are at the forefront. Germanys adoption is taking time but is expected to hit a year on year growth of around 21%, closely followed by France at 20%
  • The market is excepted to grow from a $21.2 billion to $33.7 billion industry in 2018
  • Some of the big players, such as Amazon, Facebook and Microsoft are now tapping into the cloud market.
  • Microsoft Teams are providing a unified digital workplace. Johan van Puymbrouck from Cisco believes this evolution of the desktop is a benefit to services providers as it opens up new opportunities.
  • The service provider still has an important role to play in the SME market. Their knowledge and deep relationships with their customers places them at an advantage over the big-name brands.
  • A 2018 summit will be held in London on 8th March at the Queen Elizabeth Conference Centre
  • The full article from Comms Trader can be read here.

From the point of view of Alliance Communications, with the demise of ISDN and rise in cloud communications, the next five years will herald some exciting times for the industry and opportunities for businesses to ‘future proof’ their telecoms services. To find out how Alliance Communications can help your business move to VoIP and Cloud Telephony please call 01173 700 900 or email info@alliancecoms.com.