Customer Services
Alliance's team of customer service representatives provide a helpful and friendly service and customers are assigned a defined team of people to handle all of your customer service needs.
With a dedicated team managing your business needs, you are given the name, direct contact number and email address of each person in your customer service team. This ensures that there is continuity of information, enabling a greater understanding of your business and helps develop a strong partnership between our businesses.
FREE itemised billing
Alliance provides a fully itemised bill, including a detailed analysis of your call spend and management graphs at no extra charge. Our powerful and flexible customer management system allows us to fully support your specific requirements and provide a raft of value added services.
Your billing account details are also kept online where you can view your bill, analyse your call details and keep up to date with the latest news on our services at any time.
