Case Study

Ecovision Renewable Energy

Ecovision have installed over 5500 renewable energy systems nationwide in various households and businesses, from Stately Homes such as Castle Howard to schools and wildlife parks.  Having restructured their business, they asked Alliance to provide a completely new hosted IP telephony system, retaining their existing numbers and set up as a separate system to the rest of the business.

The challenge

Providing IP telephony while retaining existing numbers and web infrastructure

The client’s existing phone system had reached end of life and would not support IP telephony or the features and functionality this provides. Additionally, the business wanted to utilise their current EFM Internet connection to drive cost efficiencies. This would involve porting their existing business numbers into the new system / solution.

The Solution

Hosted 8×8 platform

We upgraded the company onto the hosted 8×8 cloud communications platform. This enterprise- standard solution enables remote working and provides superb flexibility, with access to the full suite of functions from any location or device.  We utilised the client’s existing EFM internet circuit to deliver IP hosted telephony, which meant they could cancel their existing BT lines.  Using our various porting agreements with networks we were also able to port all of the existing numbers that needed to be retained into the new system.

The Verdict

Alliance did a fantastic job in understanding our requirements and quickly provided a solution which met our needs and requirements. The transition process in moving across onto our own system was managed perfectly and we were always kept informed on what was happening when. The installation of the new system was efficient and transitioning onto this was a seamless process. Their follow up support and training was also excellent. Many thanks.

Lloyd Reed
Technical Director

For more information on our 8×8 hosted telephony solution, click here

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